- Privacy Policy
- Protecting Your Privacy
At Freedom Pharmacy we recognize and respect the importance of maintaining
the privacy of our customers and members and have established this
Privacy Policy as a result. Below we describe why we gather customer
and member information, what information we collect, how we collect
it, what we use the information for and how you can instruct us if
you prefer to limit the use of that information. This Privacy Policy
is part of the Terms of Use, which governs your use of Freedom Pharmacy.
- Why do we gather information?
We gather personal information to allow us to process your orders, to
provide an enhanced and more personalized shopping experience and to
inform you of special offers and discounts.
- What information do we gather?
When you order from our Web site, we may collect the following information:
your name, telephone number, email address, billing information (credit
card number, expiration date and billing address), products purchased,
any relevant promotion code. Information you enter is collected even
if you cancel or do not complete an order.
- Your Security
Our Web site encrypts your credit card number prior to transmission over
the Internet using secure socket layer (SSL) encryption technology.
This technology works best when the site is viewed using Microsoft's
Internet Explorer or Netscape Navigator.
- However, no transmission of data over the Internet or any other public
network can be guaranteed to be 100% secure. Although we make reasonable
efforts to safeguard your personal information once we receive it, we
cannot warrant the security of information you transmit to us.
- Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to
the collection and use of information by us and the terms of this Privacy
Policy. We may change our Privacy Policy from time to time and we will
post those changes so that you are always aware of what information
we collect, how we use it, and under what circumstances we may disclose
it. In addition, if you would like prior notice of changes to the Privacy
Policy or Terms of Use, email us at admin@freedom-Pharmacy.com from
the email address to which you would like notice sent. By using Freedom
Pharmacy , after such changes and posting, you agree to be legally
bound and to abide by the changes and other provisions contained in
the Privacy Policy and Terms of Use.
- If you have questions about the privacy statement, or the content or
practices of our website, you can contact us at:
- admin@freedom-pharmacy.com
- Frequently Asked Questions
Where are you located?
We are located in Australia but source our medication from reputable wholesalers
from around the world. All our products are made by respectable pharmacuetical
companies and are shipped in original packaging.
-
What are your shipping costs?
We currently only offer registered Standard Air Mail ($US7) which orders
normally arrive within 10 - 28 days after being shipped. All shipments
are gauranteed.
-
The product I am looking for is not listed?
We stock over 1600 products. If your product is not listed please contact
us at service@freedom-pharmacy.com and we will try to source it for you.
Below is the most recent list of products that we can not source, Adderall,
Demerol, Desoxyn, Dexedrine, Dilaudid, Duragesic, Meperidine, Methadone,
Methylphenidate, Morphine, MS Contin, Oxycodone, Oxycontin, Percocet,
Percodan, Ritalin, Roxicet, Roxilox, Roxiprin, Tylox, Acetaminophen/Codeine,
Adipex-P, Alprazolam, Ambien, Androderm patch, Ativan, Cylert, Dalmane,
Darvocet-N, Diazepam, Diphenoxylate/Atropine, Fioricet w/Codeine, Fiorinal,
Fiorinal w/Codeine, Guaifenesin w/Codeine, Halcion, Hydrocodone/APAP,
Ionamin, Klonopin, Librium, Lorazepam, Lortab, Meprobamate, Oxazepam,
Phenergan w/Codeine, Phenobarbital, Phentermine Propoxy-N/APAP, Restoril,
Robitussin AC, Temazepam, Testoderm, Tussionex, Tranxene, Triazolam, Valium,
Vicodin, Vicotuss, Vicoprofen, Xanax
-
Do you accept money orders?
We only accept payment by the following credit cards, Mastercard, Visa.
We do not accept money orders or COD.
-
How long will it take to get my order?
Standard Air Mail shipments normally arrive within 10 - 28 days of being
shipped. We generally ship within 24 hrs of processing the order or next
business day, but occasionally delays will occur when items are on back
order. If an item is on back order it can take up to 7 days to be back
in stock.
-
Why is the name of my product in brackets?
We are based outside the US and products are often sold under a different
name. They are the same brand name product, sold by the same company under
a different name or equivalent brand name product made by another pharmaceutical
company.
-
Can I track my order?
You will recieve a shipping confirmation email. Standard Air mail shipping
provides no online tracking service and must be tracked from our end.
-
Do I need a prescription?
You do not need a prescription to buy our products as we work under the
laws of the country we ship from. We do recommend you check with your
local customs to see if it is okay to import these products.
-
Do you offer medical advice?
Like all our products we recommend you seek medical advice before use.
We do not offer consultations in any form.
-
How do I know Im not going to get "ripped off"?
We guarantee all deliveries. If your shipment does not make its destination
within 28 days, we will reship or refund at no extra cost. No questions
asked.
- Terms and Conditions
- Return Policy
- You may return any unopened merchandise in its original condition,
including original packaging and packing slip within 30 days of receipt
and you will
receive a full refund less shipping and any gift wrapping charges.
- Any shipping cost you incur to return the product to us will not
be refunded.
- Shipping cost is non-refundable for undelivered, unclaimed or returned
packages, unless we made an error.
- We do not offer refunds or exchanges on Skincare items due to health
reasons. Please make your selections carefully.
- U.S. Shipping
- U.S. orders will be shipped via Registered Airmail. Packages arrive
in 10 - 28 days. The average time being 14 days. Delivery times may
vary depending
upon the items ordered and the Postal Services. Times also vary depending
upon whether the billing and shipping information are accurate.
- Registered Airmail is the most reliable and discreet form of shipping
available.
- Reship Policy
- If an order is not received within the stated delivery time frame
we will reship all orders free of charge to the client.
- Errors and Omissions
- We are not responsible for any typographical errors or inaccuracies
set forth in this website. The information, prices, and discounts set
forth
herein are subject to change without notice.
|
